Smart Aftermarket Logistics for Long-Lifecycle Products
Seamless Service Parts Logistics, Built for Speed
TCI delivers intelligent aftermarket logistics for long-lifecycle products like automobiles, appliances, medical devices, and electronics. Our solutions cover spare parts warehousing, reverse logistics and 3R (repair-replace-return) management, and are built for speed, accuracy and availability. We stock intelligently near consumption points and use AI-powered forecasting. This reduces downtime, speeds up service cycles and gives pan-India reach across homes, hospitals and service centers.

What We Offer

Spare Parts Warehousing
Central and regional hubs designed for high-MSL SKUs with zone-based storage for fast and critical parts—ensuring quick and accurate dispatch.

Reverse Logistics & Returns
End-to-end solutions for returns, including pickup, inspection, and reintegration—minimizing service delays and asset loss.

Repair–Replace–Return (3R) Management
Integrated 3R processes for device recovery, validation, and redistribution—supporting faster service cycles and high first-time fix rates.

Plant-Site Delivery
Timed deliveries to service centers, homes, healthcare facilities, or plant locations—designed to maintain uptime and minimize disruptions.

Intelligent Stocking Near Consumption Points
AI-led stocking within 150 km of key zones—reducing lead times and inventory costs while improving part availability.
Impact at Scale

Reduced Lead Times
Service parts reach urban areas within 1–2 days and rural markets within 4 days. A Warehouse Proximity Index of <150 km to key service zones and plant-site delivery support high-priority consignments.

Lower Inventory Costs
AI-led stocking and 95% parts availability across decentralized hubs reduce excess inventory while improving fill rates.

Faster Service Cycles
Reverse logistics with a <5-day cycle time and field-ready replacements support 90%+ first-time fix rates, ensuring minimal customer downtime.

Higher Customer Satisfaction
High availability and turnaround efficiency backed by Six Sigma-level order fulfillment drive consistency and trust in service support.

Scalable Support Across India
A nationwide aftermarket network designed for long-lifecycle products—serving homes, service centers, and hospitals with precision and reach.
End-to-End Supply Chain Solutions for Seamless Operations

Production Logistics
High-precision logistics for critical and time-sensitive deliveries.

Warehouse Management
Scalable, intelligent warehousing for optimized distribution and efficiency.

Yard Management
Optimized yard operations for speed, safety, and control.

E-Comm & Q-Comm Supply Chains & Fulfillment
Secure and specialized for high-value goods, ensuring safety, compliance, and precision at every stage.

Service & After Market Logistics
TCI delivers intelligent aftermarket logistics for long-lifecycle products like automobiles, appliances, medical devices, and electronics.

Specialized Logistics & High Value Cargo Solutions
TCI SCS offers integrated specialized logistics and high‑value cargo services - from supply‑chain design and bonded.

Reverse Logistics & Circularity Solutions
TCI’s reverse logistics and circular supply chain model brings e‑commerce returns and quick commerce logistics back into productive use.

Value Added Services
TCI SCS offers integrated value-added services that support complex and time-sensitive supply chains.
